Klassische Lederschuhe
Klassische Lederschuhe
Tilgængelighed for afhentning kunne ikke indlæses
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Klassische Lederschuhe
STILVOLL ZU JEDER GELEGENHEIT ERSCHEINEN
Die Luxus-Lederschuhe von Old Money sind perfekt für einen lässigen Stil und bieten optimalen Komfort. Sie verfügen über ein wunderschön genähtes Obermaterial und sind aus Leder gefertigt. Die vollständig aus Leder gefertigte Innensohle sorgt für Langlebigkeit und eine bequeme Passform.
faq
Frequently Asked Questions
Do You Ship Worldwide?
Do You Ship Worldwide?
Yes. We offer tracked shipping to over 200 countries.
Can I change or cancel my order afterwards?
Can I change or cancel my order afterwards?
We process orders very quickly. If you wish to make a change or cancellation, please contact us immediately at support@usevelmonte.com with your order number. If the order has already been shipped, a subsequent change is no longer possible – however, you can arrange a return after receiving your order in accordance with our policy.
How Do I Contact Support?
How Do I Contact Support?
Email us at support@usevelmonte.com or DM us on Instagram @usevelmonte
Which payment methods do you accept?
Which payment methods do you accept?
When will I receive my refund?
When will I receive my refund?
Once your return has been received and inspected, we will inform you by email. If the refund is approved, it will be credited to your original payment method within approximately 10 business days. Please note that depending on your bank or payment provider, it may take slightly longer for the funds to appear in your account.
How do I initiate a return?
How do I initiate a return?
Simply send us an email to support@usevelmonte.com with the following information: Order number, Full name, Item(s) you wish to return, Brief description of the reason (optional, but helps us improve). After reviewing your request, we will send you the return address and further instructions. Unannounced returns cannot be accepted.
How does the return & exchange process work?
How does the return & exchange process work?
You have a 30-day return policy from the date you receive your order, provided the items are: unworn, unused, and in perfect condition, all tags are still attached, and they are in their original packaging. Additionally, for deliveries within the European Union, you have a statutory 14-day right of withdrawal. Further details can be found in our Returns & Refunds Policy.
Are there any additional customs duties or import fees?
Are there any additional customs duties or import fees?
For deliveries outside the European Union, additional customs duties and import fees may apply depending on the destination country. These costs are levied by the local authorities and are the responsibility of the recipient. Please check with your local customs office for the exact regulations.
How much are the shipping costs?
How much are the shipping costs?
- Free Shipping – on orders over €100
- Standard Shipping – €6.99 (orders €0–99,99 €)
- VIP Shipping – €11.99 (priority shipping & enhanced tracking)
How long does shipping take?
How long does shipping take?
- Processing time: 1–3 business days (picking & preparation)
- Standard Shipping (EU): approx. 5–10 business days after dispatch
- Express / VIP Shipping (EU): approx. 3–7 business days after dispatch
- International Shipping: approx. 7–15 business days, depending on destination & customs
Can I Return Or Exchange My Order?
Can I Return Or Exchange My Order?
You can request a return within 7 days. No exchanges for size or color selection errors.